Factors that impact the implementation of blockchain in logistics in the United Arab Emirates

Abstract

This study investigates the factors influencing the implementation of blockchain in logistics in the United Arab Emirates (UAE), including security, privacy, end-user benefits, quality control, technology infrastructure, and lack of general awareness. A mixed-methods approach was used, with data collected through survey questionnaires and semi-structured interviews. The research targeted logisticians in the UAE's supply chain department, using random probability sampling and a sample size of 151 for surveys and using purposive sampling for recruiting 10 experts. Using SPSS 24.0, the Pearson Correlation analysis revealed a strong association between blockchain in logistics and IT infrastructure and awareness of blockchain in the UAE logistics sector. Exploratory factor analysis showed a significant difference towards the security of data in the implementation of blockchain in the logistics sector in the UAE. This research suggests that implementing blockchain technology in UAE logistics companies can enhance data security and quality control, influencing managers’ decisions positively and recommends prioritizing data security and quality control. The study's geographical context emphasizes its contribution in the research area showing the importance of considering cost, benefits, security, IT infrastructure ownership, and awareness aspects in the adoption of blockchain technology in supply chain management.